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After installation

Servicing, repairs and warranty

Here when you need us. The team that installs your system services it and answers the phone years later.

VEU accredited provider

Discount applied on your quote, paperwork handled

Licensed and insured

ARCtick refrigerant and REC electrical licences

Clear, written quotes

Fixed price, itemised, no pressure to decide on the day

Here when you need us

Workmanship warranty and servicing by the installing team

Support

Still here in year three

A heating and cooling system is a ten to fifteen year decision. The people you can call in year three matter as much as the price in year one.

A proper handover

We show you the controls, filters and app, then email the commissioning record and warranty documents.

Workmanship warranty

On top of the manufacturer's warranty, printed on your quote so you never have to go looking.

First service included

Then a reminder each year, and the same team comes back.

Servicing

What a service includes

  • Filter clean and indoor coil inspection
  • Outdoor coil clean and clearance check
  • Refrigerant charge and pressures
  • Condensate drain flush
  • Electrical connections and controls
  • Airflow and temperature check, recorded in your file
Technician working on an outdoor air conditioning unit
Questions

Servicing questions

How often should my system be serviced?

Once a year for systems used in summer and winter. Regular servicing can be a condition of the manufacturer's warranty.

What does a service include?

Filter clean, indoor and outdoor coil check, refrigerant pressures, condensate drain flush, electrical connections, controls and an airflow and temperature check recorded in your file.

Do you service systems you did not install?

Ask us. Where we can support the system properly, we will.

What warranty do I get?

An Aircore workmanship warranty on every installation, in addition to the manufacturer's warranty. Both are printed on your quote and repeated in your handover email.

Your next step

Book a service or repair.

Call us or send a message and we will find a time.