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Home assessment

Your in-home assessment: what to expect

A licensed installer visits, measures your home and explains your options. Allow about 45 minutes.

VEU accredited provider

Discount applied on your quote, paperwork handled

Licensed and insured

ARCtick refrigerant and REC electrical licences

Clear, written quotes

Fixed price, itemised, no pressure to decide on the day

Here when you need us

Workmanship warranty and servicing by the installing team

On the day

What to expect on the day

The person who visits holds the licences to install the system, so what is promised at your kitchen table is what arrives on installation day.

01

We listen first

Which rooms are uncomfortable, how the house is used, what is installed now and when you need a decision.

02

We measure your home

Room sizes, insulation, roof space, existing ductwork, switchboard capacity and the best outdoor unit position.

03

We explain your options

Usually two or three, with what each costs to run and which one we would choose for your home.

04

You get a clear, written quote

Equipment, inclusions, exclusions, any discount and your final price. No pressure to decide on the day.

05

Installed carefully, cleaned up after

You know who is coming and when. Handover ends with the controller in your hand and the paperwork in your inbox.

Before the visit

How to prepare

Access to rooms

Every room you want heated or cooled, plus the roof space and switchboard.

Plans or a recent bill

A floor plan or energy bill helps us size and estimate running costs.

Your priorities

Quiet bedrooms, smart controls, appearance or running costs. Tell us what matters.

Everyone who decides

If someone else shares the decision, it helps if they can be there.

Changes

Reschedule or cancel

Plans change. Call us, reply to your confirmation text or email us and we will find another time. There is no charge to reschedule or cancel.

What the assessment costs

Nothing. It is how we prepare an accurate, written quote, and there is no obligation to go ahead.

Book an assessment

Customer reviews

What our customers say

Reviews are published with permission, with the customer's name, suburb and month.

Your next step

Get a clear, written quote for the right system.

A licensed installer visits, measures your home and explains your options. No pressure to decide on the day.